Like design, innovation, and IoT, customer experience (CX) is the new buzzword in business circles despite the absence of a clear commonly-held definition. The 2017 Digital Marketing Trends Report by Econsultancy and Adobe found that customer experience was identified byRead More
Quality assurance (QA) not only confirms the quality of your software but also ensure smooth business operations. Effective quality assurance allows businesses to begin to trust your name as a symbol of quality and recommend your products to others. ImagineRead More
Customer experience is critical today. Gone are the days when people spent hours on the phone, waiting for a customer service representative to come to their aid. With the advent of technology, more and more people are turning to theRead More