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7 Best IT Management Softwares to Use in 2021

We have handpicked some of the best IT management software to boost your productivity by tenfold. Here’s what project management professionals use regularly to GTD like a pro.
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    It’s the 21st century and technology is everywhere. If you are a common reader, then the knowledge of IT software for you would revolve around all of the things that you use on a daily basis.

     

    But when it comes to companies and businesses, IT software or specifically IT management software is a big deal.

     

    This information management software is the lifelines of tech businesses nowadays. Any and every project that is being developed in the company’s arsenal goes through one or multiple IT management software interfaces.

     

    So, without further ado, let’s take a look at 7 of the best IT management software’s out there, that can help make sure that your software is properly planned, managed, and executed to achieve the best results possible. Let’s go.

     

    Top IT Management Software to Use in 2021

     

    Let’s take a look at all of them in detail and find out how they can be beneficial for you and your company regarding your IT projects.

     

    1. nTask

     

    project_management_hero

     

    Being one of the best project management software out there, nTask is the perfect IT management software for you to make sure that your project development software is properly managed and all of the team members and their tasks and processes are tracked and well-monitored.

     

    The application also helps you to weed out different risks and scope creeps via its risk management and issue tracking features that let you make sure that your IT management process is without any scope creeps or impending issues that will disrupt the process in the future.

     

    The application also has Gantt charting and Kanban boards built into the interface that help you to view all of the information that you have entered into the system, differently so that you can understand your needs and requirements more clearly.

     

    Let’s take a look at all of the features that this IT management software has to offer to its clientele.

     

    Key Features

    • Task Management
    • Project Management
    • Meeting Management
    • Risk Management
    • Issue Tracking
    • Gantt charting
    • Kanban Boards
    • Activity Management
    • Time Tracking
    • Zoom Integration

     

    Pricing

    • Basic Free plan
    • Premium plan at $2.99/month
    • Business plan at $7.99/month
    • Custom Enterprise plan available

     

    • App Logo
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    2. Atera

     

    Atera

     

    Atera is an incredible IT management software that allows you to manage and monitor different information technology processes simultaneously from one central hub.

     

    The application also helps you to manage many different aspects of your business like billing, help desk, and reporting, etc.

     

    One of the great things about this application is that it lets you and your team members manage, solve and maintain all of the issues that the customers have with your service or product, no matter what time it is or where you are on the globe.

     

    The application also offers many powerful integrations that can be used from many different devices like tablets, mobile devices, or personal computers.

     

    Let’s take a look at some of the other features that the application has to offer to its clientele from all over the world.

     

    Key Features

    • Chat & File Transfer
    • Reporting & Analytics
    • Mobile View
    • Real-Time Notifications
    • Professional Services Automation (PSA)
    • Real-Time Alerts
    • Service Desk
    • Contracts & Services Management
    • Billing & Invoicing 
    • Scripting
    • Contracts & SLA

     

    Pricing

    • One of the great things about the application is that you can check out the software without paying anything to the company, by using the free trial
    • The paid pricing for this incredible IT management software is $79/month/user

     

    3. Agiloft

     

    Agiloft

     

    Another great IT management software on this list is Agiloft. The application uses different pre-built and custom modules that allow different customers to become self-sufficient. Meaning that you can help them so perfectly that they become more efficient.

     

    The application offers different other services like task management, workflows to help the trajectory of your project, and it can also become your service desk software.

     

    Let’s take a look at some of the other features that Agiloft has to offer to its customer base around the world.

     

    Key Features

    • Collaboration Tools
    • Alerts/Notifications
    • Reporting/Analytics
    • Automatic Backup
    • Customizable Reports
    • Document Management
    • Activity Dashboard
    • Reporting & Statistics
    • Change Management
    • Customizable Templates
    • Drag & Drop

     

    Pricing

    • There is a free trial of the software available for use if you want to make sure that this tool will fulfill your needs and requirements easily, without paying a single dime to the company
    • The most affordable package that you can buy is $65/month

     

    4. Monday.com

     

    Monday

     

    Another project and task management software that can easily be used as an IT project management software for your business is Monday.com. The application is an amazing tool that you can use to help your teams to stay on top of their game and easily perform all of the work assigned to them.

     

    The application can be integrated with many different services and applications from the market that can help you stay connected with the apps that you are previously using and not have to make sacrifices to try something new for your company.

     

    Let’s take a look at some of the amazing features that this incredible IT management tool has to offer to its customer base around the world.

     

    Key Features

    • Asset Management
    • Visual Progress Display 
    • Tags & Keywords
    • Content Management
    • Task Management
    • Data Import/Export
    • IT Management
    • Execution Board
    • Time Tracking by Project
    • Activity Dashboard
    • Workflow Management
    • Collaboration Tools

     

    Pricing

    • There is a free trial of the software available for use, if you want to check out the application’s interface and whether or not it will fulfill your needs and requirements regarding IT management
    • The paid pricing of this incredible IT management tool is priced at $29/month

     

    5. Freshservice

     

    FreshService

     

    If you are looking for the ideal IT management system that helps you master the art of asset management, then your need Freshservice.

     

    The application is amazing when it comes to improving your workflow and it also helps you to perform in-depth reporting, lifecycle management, and tracking.

     

    Let’s take a look at some of the other features that Freshservice has to offer.

     

    Key Features

    • Custom Reports
    • IT & non-IT Asset-Tracking
    • Drag-and-Drop Interface
    • Issue Tracking
    • Gamification
    • Out-of-the-Box Reporting
    • Service Desk Automation
    • Interactive Visualization
    • Workflow Management
    • Project Management
    • Real-Time Project Dashboard
    • Scheduled Reports

     

    Pricing

    • There is a 21-day free trial that the company offers, to make sure that you check out the software properly and there are no doubts in your mind that this is the IT management software for you
    • The most affordable pricing plan for this software is priced at $19/month

     

    6. UpKeep

     

    UpKeep

     

    Another great IT management software that can help you and your team to monitor all of your IT tasks and processes, and helps you to stay online constantly to keep an eye on them is UpKeep.

     

    Let’s look at the features that UpKeep has to offer to its clientele.

     

    Key Features

    • File & Photo Storage
    • Real-Time Chat
    • Invoice PDF Printing & Emailing
    • Real-Time Push Notifications
    • Recurring Tasks 
    • Enhanced Scheduling
    • Dashboard & Reporting
    • Video Uploading
    • Preventive Maintenance Scheduling
    • Signature Capture
    • User Access Controls

     

    Pricing

    • There is a free trial provided by the company if you want to check out the software to make sure that it is the right choice for you or not
    • The most affordable paid pricing for this incredible IT management software is $29/month

     

    7. Jira Service Management

     

    Jira Service management

     

    Jira is a wonderful application that helps you to easily and quickly keep track of all of the different team members that work for your company. The Jira Service Management is ideal for DevOps and IT teams to collaborate on projects.

     

    Furthermore, the application also provides relevant information to the team members so that they can easily respond to requests, changes, and incidents.

     

    Key Features

    • Powerful Search Capabilities
    • Intuitive Interface
    • Call Center Management
    • Activity Dashboard
    • Alerts/Notifications
    • Email Management
    • Easily Import Data from Other Systems
    • Advanced SLA
    • Self Service
    • Chat/Messaging
    • Knowledge Base Management
    • Real-Time Chat
    • Customizable Branding

     

    Pricing

    • There is a 7-day free trial of the software for you if you want to check out the features that the application has to offer and whether or not they fulfill your requirements
    • The paid pricing plans for this incredible IT management tool start at $20/month

     

    Conclusion

     

    These are our top picks for the best IT management software’s in the market right now. If you think that we missed something or if there is software that you want to be featured in the article, then contact us, and we will get back to you as soon as possible.


    Further Readings:

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